Month: March 2020

Of all the institutions providing you with information about coronavirus, which is the most credible?

In the workshops I run for managers and leaders, each participant works on an upcoming ‘high stakes’ conversation. You can probably guess the common focus areas: Meetings with under-performing team members, interactions with aggressive or micro-managing bosses, and peer conversations that have long been silently sabotaged by undeclared tensions. Deep down, we all know the … Continued